Terms & Conditions.

Terms & Conditions

Effective Date: 3 September 2026

Welcome to MedElevate Digital. These Terms & Conditions (“Terms”) govern your access to and use of the MedElevate Digital website and your interactions with us through this website.

MedElevate Digital (“MedElevate”, “we”, “us” or “our”) is a healthcare public relations, media engagement and digital communications firm registered in Chhattisgarh, India, providing services to clients and stakeholders across India.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, you should discontinue use of the website.

1. About Our Services

MedElevate Digital provides professional communications services that may include healthcare public relations, media engagement, expert positioning, institutional communications, healthcare campaigns, digital communications, social media strategy, medical conference and CME media coverage, and communications support for healthcare and pharmaceutical organisations.

Information presented on this website is intended to provide a general overview of our capabilities. The precise scope, deliverables, timelines, fees and responsibilities for any professional engagement will be determined separately between MedElevate Digital and the relevant client.

2. Website Information

We endeavour to keep information on this website accurate and current. However, website content is provided for general informational and promotional purposes and should not be regarded as a binding representation, warranty, quotation or professional commitment unless expressly agreed in writing.

We may update, modify or remove website content from time to time without prior notice.

3. Enquiries and Requests for Proposals

Submitting an enquiry, consultation request, proposal request or other communication through this website does not by itself create a contractual relationship between you and MedElevate Digital.

A professional engagement will arise only when the scope and commercial terms have been mutually agreed through an appropriate written agreement, proposal, work order, confirmation or other accepted arrangement.

MedElevate Digital reserves the right to accept or decline an enquiry or proposed engagement.

4. Media Relations and Editorial Independence

MedElevate Digital may assist clients with media strategy, story development, journalist engagement, press communications, expert positioning and other public-relations activities.

However, newspapers, television channels, digital publications, journalists, editors, broadcasters and other media organisations operate independently.

Accordingly, unless expressly agreed otherwise in writing, MedElevate Digital does not guarantee:

• publication or broadcast of any story;
• placement in any particular media outlet;
• a particular headline, editorial treatment or prominence;
• the timing or duration of publication or broadcast;
• favourable or positive media coverage;
• continued availability of third-party media content; or
• any specific audience reach, traffic, engagement or commercial result.

Final editorial decisions remain with the relevant independent media organisation.

5. No Implied Media Endorsement or Affiliation

References to newspapers, television channels, digital publications, media organisations or other third-party platforms on this website may illustrate media coverage, professional engagement, campaign outcomes or the media ecosystem within which MedElevate Digital operates.

Unless expressly stated, such references do not imply sponsorship, endorsement, ownership, formal partnership or affiliation between MedElevate Digital and the relevant media organisation.

Third-party names, logos and trademarks remain the property of their respective owners.

6. Healthcare Information and No Medical Advice

MedElevate Digital is a communications and public-relations firm. We do not provide medical diagnosis, medical treatment or individual clinical advice through this website.

Healthcare information, campaign examples, expert commentary or medical topics displayed on the website are presented in a communications, educational or portfolio context and should not be relied upon as a substitute for advice from an appropriately qualified healthcare professional.

7. Client Responsibilities

Where applicable to a professional engagement, clients are responsible for providing information, materials, approvals, permissions and representations that are accurate and appropriately authorised.

Clients remain responsible for ensuring that materials supplied to MedElevate Digital do not unlawfully infringe third-party intellectual property, privacy, confidentiality or other legal rights.

Specific responsibilities applicable to an engagement may be set out separately in the relevant proposal, agreement or work order.

8. Patient Information, Consent and Confidentiality

Healthcare communications may occasionally involve clinical cases, patient stories, photographs or other potentially sensitive information.

Clients and other parties providing such information to MedElevate Digital are responsible for ensuring that any required patient consent, institutional approval, anonymisation or other lawful authorisation has been obtained before information is supplied for communication or publication purposes.

Users should not submit confidential patient records or sensitive health information through the website's general enquiry form unless specifically requested through an appropriate authorised channel.

MedElevate Digital will handle information received during professional engagements subject to applicable confidentiality obligations and law.

9. Intellectual Property

Unless otherwise indicated, the MedElevate Digital name, branding, website design, original text, graphics, campaign presentation, visual elements and other original website materials are owned by or licensed to MedElevate Digital and are protected under applicable intellectual-property laws.

Website content may not be copied, reproduced, republished, commercially exploited, modified or distributed without appropriate permission, except where permitted by law.

Third-party news articles, publication screenshots, media logos, client logos, trademarks and other third-party materials displayed on the website remain the intellectual property of their respective owners and are used for identification, attribution, portfolio or informational purposes as applicable.

10. Portfolio and Case Studies

The website may present selected campaigns, media coverage, case studies and examples of previous work to illustrate MedElevate Digital's capabilities and experience.

Third-party media coverage displayed or linked on the website remains subject to the relevant publisher's ownership, editorial control and terms.

The appearance of a client, healthcare institution, medical professional, publication or other organisation in a case study or portfolio should not be interpreted beyond the context expressly described on the website.

11. External Links

Our website may contain links to third-party websites, including media publications, news articles and other external platforms.

These links are provided for convenience, reference or attribution. MedElevate Digital does not control third-party websites and is not responsible for their availability, security, accuracy, content, privacy practices or subsequent modifications.

Access to third-party websites is subject to their respective terms and policies.

12. Acceptable Use

You agree not to misuse this website or attempt to interfere with its normal operation or security.

You must not knowingly use the website to transmit malicious code, submit fraudulent or unlawful communications, attempt unauthorised access, interfere with website infrastructure, impersonate another person or organisation, or use website content in violation of applicable law.

13. Disclaimer of Warranties

The website is provided on an “as available” basis for general informational and business communication purposes.

While reasonable efforts are made to maintain the website, MedElevate Digital does not warrant that the website will always be uninterrupted, error-free, completely secure or free from technical issues.

Nothing on this website constitutes a guarantee of particular PR, media, reputational, business or commercial outcomes.

14. Limitation of Liability

To the extent permitted by applicable law, MedElevate Digital shall not be liable for indirect, incidental, consequential or special loss arising solely from use of, inability to use, or reliance upon this website or third-party content linked from it.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Liability arising from a specific professional engagement will be governed by the terms applicable to that engagement.

15. Privacy

Use of personal information submitted through this website is governed by the MedElevate Digital Privacy Policy.

Users should review the Privacy Policy for information regarding the collection, use and handling of personal information.

16. Changes to These Terms

MedElevate Digital may update these Terms periodically to reflect changes in our website, services, business practices or applicable legal requirements.

The current version will be published on this website with the applicable effective date.

Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

MedElevate Digital is registered in Chhattisgarh, India and provides services across India.

Any dispute arising specifically from use of this website shall be subject to the jurisdiction of the competent courts applicable to MedElevate Digital's registered place of business, unless otherwise required by applicable law or agreed separately in relation to a professional engagement.

18. Contact